Comarch Airline Suite
Comarch Airline Suite
Deliver a new travel experience to your customers
Comarch Airline Suite is a comprehensive solution focused on passengers and their needs. A set of four complementary products helps manage and fulfill increasing customer requirements, at the same time allowing the creation of a customer unified view, while providing added value and new revenue possibilities.
Comarch Frequent Flyer
Comarch Frequent Flyer is a new generation of FFP system built as a comprehensive suite of business applications for managing both, simple and advanced loyalty programs. The system distinguishes itself with flexibility, ergonomic user interfaces and ease of operations. The scalable architecture guarantees the ability to adjust the Frequent Flyer Program to a company's growth. A modern set of interfaces complying with the enterprise architecture enables convenient and easy integration both with the airline environment and other external systems. Its modular architecture facilitates customization and building dedicated solutions. The system is equipped with an easy-to-use rule engine which enables business personnel to introduce changes to the program and quickly respond to new market requirements. Also enriched with CRM capabilities, CFF facilitates management of the scarcest resource — customers — in a much more effective way. MORE >>
Comarch Travel Assistant
Comarch Travel Assistant (CTA) is designed to aid travelers in controlling their journeys. It is a modern, modular and easy to use application that can virtually guide passengers. Personalized and up to date travel information is delivered directly to passengers’ mobile devices. Users are able to access their flight information, take advantage of special offers, be reminded about important events as well as be provided with entertainment services. The aim of CTA is to make the travel experience less stressful and more enjoyable for the passenger while on the other hand provide airlines and airports with a new opportunity for generating ancillary revenue. MORE >>
Comarch Concierge Agent Comarch
Concierge Agent (CCA) is a modern solution created to differentiate the travel experience for VIP travelers and travelers with special needs. CCA enables a customer service agent, either at a computer or with a hand held device, to anticipate travelers' needs, and prevent negative customer experiences by proactively managing their itineraries. CCA works to insure a smooth airport experience by managing customer check in, flight delays, airport assistance, and other concierge services. CCA's ability to interact with members through supported communication channels including telephone, email, text message, and instant messaging/chat insures a higher level of customer satisfaction. MORE >>
Comarch Smart Analytics
Comarch Smart Analytics (CSA) is an innovative solution based on data warehouse technology. Its main goal is to provide organized and lucid information that supports decision-making processes in the entire company. It is a very powerful tool connected with a loyalty system – it provides possibilities for identifying customer behaviors and trends. MORE >>
Read more about Comarch Airline Suite at marketingmanagement.comarch.com
