Comarch Contact Center

Comarch Contact Center is a strategic contact point integrating all channels of communication with the customer: the telephone (direct conversations, voice mail, SMS), facsimile, e-mail and Internet.

This call center software raises competitiveness by building strong customer relations, making communications more effective and collecting and managing customer information.

Comarch Contact Center software is a modern, modular platform which is easily expanded. It supports all communication methods including IVR (Interactive Voice Response) and customer care agents. The solution is based on Comarch’s own application integrated and supported by the advanced mechanisms used in Avaya Call Center system. The combined experience of Comarch and Avaya – both leading suppliers in their sectors – in providing highly specified Contact Center solutions means that we can offer your company technically advanced systems with functionality that is unique on the market.

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