Outsourcing of services

There are many business procedures in every organization that are inseparably connected to paper. This is the result of legal regulations, technical issues as well as customer habits, which we usually have a limited influence on. The workflow of paper documents delays business processes (such as purchase invoice processing), generates costs (human resources, mistakes, penalties related to missing documents) and decreases data security.

When document volume is high and include critical data for business processes, efficient digitalization and data extraction are essential for a company. Monitoring workflow of the paper versions of digitalized documents, which should be archived and accessible to authorized personnel, also has a high level of importance.       
Comarch provides comprehensive solutions in the following areas:

• logistics (transport of paper documents, mail box service)
• business data scan and extraction
• paper document archiving
• electronic data archive (application lease)

Our outsourcing services include digitalization of paper archives (archival documentation) as well as complete processing of current documentation. Thanks to cooperation with experienced professionals, Comarch ensures a high level of quality (SLA) of all services. Comarch INFOSTORE ECM systems are equipped with a dedicated module which ensures communication between mass scanning and archiving centers and their clients. As a result, users have the ability to pass along tasks for completion that are related to process exceptions (ex. rescan, postal return registration).
Comarch manages this comprehensive service taking full responsibility for maintaining the established SLA parameters by all units engaged in the project.

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