Software as a Service




Software as a service (SaaS) is an increasingly popular delivery model for a wide range of business applications and has the potential to transform your business. The main question is why it is so popular?



The SaaS model gives companies an alternative instead of making the standard software installation in the traditional business environment where a client must build its own IT infrastructure, install the application and configure it. Comarch offers this model to clients who appreciate the complexity of the service. Choosing Software as a Service you receive the Comarch application together with necessary IT infrastructure as a service model.

SaaS services

The SaaS - Software as a Service includes the supply of Comarch applications along with the necessary hardware and software platforms. As a SaaS provider Comarch is responsible for the complete solution, so that customers don’t have to worry about the blurring of responsibilities between providers of hardware, operating platforms, applications, links or individual elements of the whole solution.

SaaS services

As part of SaaS solution Comarch provides users with:

  • Comarch software application 
  • Hardware platform hosted in one of 12 Comarch Data Centers
  • Technical support and administration of software and hardware platform
  • Necessary license
  • Redundant access links
  • Backup services
  • Comarch NOC – 24/7 monitoring of the entire solution 
  • A single point of contact for the customer 
  • One, high level SLA agreement for all solutions / services
  • Optional service desk for end-users

SaaS solution

The SaaS model can offer numerous benefits below the top advantages:

  • Pay-as-you-go models - lower cost of entry, without having to worry about hardware to host your new applications and not pay for unused licensing 
  • Reduce time to market – start your new project whenever you want
  • We are responsible for management of all software updates and upgrades, eliminating the need to install or download patches yourself
  • Guaranteed levels of service by hosted applications in secure, world-class Comarch Data Centers. Availability of Client critical systems at 99.95% per annum. 
  • Flexibility – you can easily scale up or down the IT Infrastructure based on your actual business needs
  • Spend less time managing your application and more time on your core business
  • Anywhere access – to access your application you just need a Internet connection

SaaS model

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