Comarch Solution for MVNO
A complete solution for managing an MVNO’s business
Comarch Solution for MVNOs is an end-to-end system aimed at MVNOs (Mobile Virtual Network Operators) that supports all the business needs of such an operator.
Comarch Solution for MVNOs offers:
- Convergent billing with a product catalog customized for an MVNO, enabling rapid realization of competitive marketing strategies in terms of pre-paid and post-paid pricing. Thanks to pre-paid / post-paid convergence and increased availability of services, the operator can benefit from a higher ARPU (average revenue per user) and larger market share.
- Pre-configured sets of processes and scenarios specially adjusted to the MVNO’s needs (service providers, branded resellers etc), enabling the MVNO to launch its business in a very short time (even within 60 days).
- Dedicated configuration of specific business processes, increasing staff effectiveness.
- CRM and SelfCare in the areas of sales, segmentation, marketing, and loyalty management, enabling customer relations to be built and maintained easily.
- Integration with the existing IT environment (cash systems, ERP systems, accounting systems, sales systems), increasing the automation of everyday operations.
- The chance to create unique tariff plans for selected client segments, thus increasing the level of personalization of services and customer satisfaction.
- The possibility of implementation in a managed services model, shortening the time to market and optimizing infrastructure costs, thus letting the MVNO operator concentrate on its core competences.
Implementation of this solution encompasses:
- Integration with the MNO (Mobile Network Operator) network.
- Direct support from Comarch experts during the process of negotiations with the MNO.
- Configuration of specific business processes and launching CRM / SelfCare functionalities.
- Configuration of convergent product catalog and real-time service management (charging, session control, and data access).
- Configuration and access to analytical tools supporting current operations and management processes at the MVNO.
Do you have a project in this area? Comarch takes care of the end-to-end solution delivery proces - learn more here
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