Comarch Customer Management helps communication service providers sell more services, get closer to their customers, and significantly reduce customer churn. Pre-integrated with Comarch OSS/BSS suite and designed to work well with external OSS/BSS infrastructures, Comarch Customer Management is a flexible solution for telecom customer care that enables operators to benefit from an all-inclusive customer view and gain deep understanding of the customer base. The system provides extensive knowledge about customers, to achieve increased savings in customer service processes.
Comarch Customer Management allows a seamless customer experience and provides a reliable 360-degree customer view. Thanks to pre-integration with other Comarch BSS/OSS suite components, the telecom customer care system stimulates business growth with carefully designed, intuitive and user-friendly IT tools. Comarch CM increases personnel efficiency, speeds up the creation of new contracts, and offers a wide range of tools for engaging customers. Comarch Customer Management is a comprehensive and fast-acting market response tool that gives the competitive edge and enhances client loyalty by improving telecom customer care.