Requirement analysis and solution design

Comarch is committed to being not only a software vendor but a true partner for telecom operators who are our customers. We work side-by-side with the service provider to develop the best of practices and the most appropriate business model for business specifications.

We are there all the way from the first requirements, through proofs of concept, supporting service innovation and listening to customers’ needs, to help them grow their business. We let operators speak to our other customers, in order to learn and share experiences. We believe investments in IT projects only pay off when your vendor is your true partner in the process.

We take a look at the existing systems, business processes, organizational issues together with our customer and establish the best way to face the issue we are trying to solve. We know that such comprehensive analysis is needed before project launch, in order to choose the best possible solution for our customer’s company size, budget and priorities.

This part of our service includes:

• defining business requirements and project goals
• analyzing systems and processes already in place
• defining a system replacement / modification plan
• designing the final picture of architecture and interfacing
• specifying the organizational structure and enforcing it efficiently within the project, including involving third parties
• preparing risk management procedures
• designing and proofing test procedures and switch-over procedures