On-Demand Webcasts

Topic: "Enable Innovative Services Fast with Centralized Product Management"

Presenters: Krzysztof Kwiatkowski, BSS Product Manager at Telecommunications Business Unit, Comarch SA, Tomasz Omieciński Ph.D.Senior Manager, Convergent BSS/OSS Solutions at Telecommunications Business Unit, Comarch SA.

Efficient migration and transformation of BSS/OSS architectures: Join us to find out about the main drivers for transformation and learn how to optimize your IT architecture, save on costs and enable product innovation.

Topic: "How to improve customer experience with a self-organizing network"

Presenter: Lukasz Mendyk, OSS Product Manager at Telecommunications Business Unit, Comarch SA

In this webinar Comarch explains how to increase automation and reduce OPEX while improving customer experience, as well as what tools a CSP can use to reduce the amount of manual work in controlling the network, and monitoring the goals of network self-organization. The role of self-organizing network in LTE rollout will be also explained.

Topic: "Driving efficiencies through BSS transformation"

Presenters: Krzysztof Kwiatkowski, BSS Product Management at Comarch and James Middleton, Managing Editor, Telecoms.com

This webcast hosted by telecoms.com in association with Comarch discusses the 5 best practices for enabling efficiency and innovation in the delivery of differentiated services and support to customers.

Topic: "Maximizing the value of Next Generation data services with SOA"

Presenter: Pawel Lamik, CRM and Self Care Product Manager at Comarch SA.

Telcos are transforming, as they seek new revenue sources to back up the huge investments made in their NG networks and IT infrastructures. They see growth opportunities in cloud computing, and in transforming industries in the energy, health, media, and automotive sectors. Machine-to-machine (M2M) is one new and growing revenue source. In the simplest scenarios M2M is just a basic connectivity service - but it can be much more than that.

Topic: "Process Reengineering as a Key Factor for Successful Implementation of a Network Planning System"

Presenters: Jakub Zaluski Kapusta, OSS Product Manager at Comarch SA and Heinz Wudtke, Team Manager Processes & Support E-Plus Gruppe.

This webinar will illustrate the E-Plus & Comarch approach to system implementation. Based on eTOM, the processes are categorized and analyzed, using different approaches: a business view and a product view. The presentation will illustrate the key factors, which lead to rapid process design, verification of the business model and drawing borders with outsourcing strategies

Topic: "Heading Towards an End-to-End CRM Cloud Computing Solution for Market Challengers"

Presenters: Pawel Lamik, CRM and Self Care Product Manager at Comarch SA and Marcus Ras, Chief Information Officer at OnePhone Services AB.
Chairperson: Darlaine Scott McCoy, TM Forum

Get an expert take on the future of cloud computing and its impact on the CRM market. When an implementation is effective, people, processes, and technology work in synergy to increase profitability and reduce operational costs. Business transformation. Cost reduction. Competitive advantage.

Topic: "Telco Cloud – a Supernova Factory"

Presenters: Grzegorz Kot, Senior Consultant at Telecommunications Business Unit, Comarch SA and Lukasz Mendyk, OSS Product Manager at Telecommunications Business Unit, Comarch SA

The surge in data consumption and the need for Internet-based services accessible from anywhere and any device, has unveiled a great opportunity but also a significant challenge for CSPs. One of the solutions enabling us to enter into this new era involves leveraging Cloud Computing - a concept originating from the Internet and Web 2.0.

Topic: "Enterprise – a customer or partner? How self-service billing can turn business relationships upside down”

Presenters: Pawel Lamik, Self-Care & CRM Product Manger at Comarch and Krzysztof Kwiatkowski, Billing Systems Product Manager at Comarch
Moderator: Jeremy Cowan, VanillaPlus Editor and Founder
Analyst: Alun Lewis

Innovative telco startups are not only able to offer new services based on novel communication technologies, but also know-how in ways to turn customer self-service into a competitive advantage. By exposing advanced tools to their enterprise customers and partners, these operators enable a business model transformation which starts at blurring the boundaries between customer and partner. What comes next?
The presentation covers case studies based on recent BSS implementations for mobile operators in Western Europe solely serving business/enterprise customers. Each case study will include a basic description of the business model, services offered and information regarding how an enterprise web self-service solution can affect business relationships.

Topic: "Fulfilling the Promise of Component-Based Service Creation".

Presenters: Jakub Zaluski, OSS Product Manager, Comarch SA, Lukasz Mendyk, OSS Product Manager, Comarch SA and Martin Creaner, President, TM Forum
Chairperson: Joan Huffine, TM Forum

For Service Providers one key to success in today's changing, competitive environment is fast introduction of new services well tailored to highly demanding customers. The hyped up answer to these challenges has been the Service Delivery Platform concept which aims to leverage Service Oriented Architecture (SOA).

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