Comarch Service Management

Comarch Service Management is a set of products with the mission of enabling fast and cost effective introduction of new exciting customer services leveraging technology convergence.

Comarch Service Management supports the complete service lifecycle from the service inception through implementation of service fulfillment and assurance processes. Our products are perfectly suited for achieving a high innovation rate for services based on technology convergence, both mobile and fixed, combined with content based services. All these aspects are designed to enable the tracking of rapidly changing customer demand for exciting new services. The Comarch Service management enables you to keep costs low and enables avoiding the trap of the complexity of new services potentially eating up profit.

Fulfillment and Assurance Synergy

Features:

• Central catalog based service fulfillment and service assurance
• Model driven service automation
• Designed to realize the scenario: Invent the customer service, model the customer service and then orchestrate network operation
• Service composition based on the TMF SID CFS-RFS-R model – technical expertise not required to leverage SOA for the fast introduction of new services
• Service Inventory as an integration hub for third party service components and existing legacy systems
• Can play the role of an orchestrator for existing legacy systems – no need for the big bang approach
• Solution based on standards and best practices:  SOA, TMF SID, TMF SDF, MTOSI-SM, OSS/J, eTOM, NGOSS
• Multi vendor and multi technology transparent solution
• Pre-integrated, modular solution realizing the benefits of the best-of breed and end-to-end sourcing strategy
• Seamless integration of modules achieved by organic growth rather than product acquisition