Business Process Outsourcing (BPO) is a form of strategic outsourcing, aimed at long-term advantages. An outside service provider takes the responsibility for and starts to deliver the selected business process. Typical areas outsourced the BPO way are: security, accounting, payroll management, call-center, catering, etc.
Comarch renders the BPO services for processes tightly coupled with telecommunication and information technologies, very often in conjunction with business process transformation and implementing Comarch proprietary systems. To relieve our customers, we will take over the responsibility for: billing process, document management and archiving process, full IT environment management process or sub-process management (i.e. just desktop management).
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