Krakow, Poland, 6 December 2016 – Comarch, a global provider of IT solutions that improve business efficiency in telecom companies, has been included in the latest Gartner reports. The company is mentioned in both the Magic Quadrant for Integrated Revenue and Customer Management for CPSs and the Magic Quadrant for Operations Support Systems, noted for its product portfolio combining a full range of out of the box functionalities with easy customization to meet clients’ individual requirements.

The Magic Quadrant for Operations Support Systems rates major vendors selling OSS solutions for communications service providers (CSPs). Magic Quadrant for Integrated Revenue and Customer Management for CSPs concerns solutions that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other areas.

Comarch is valued in Gartner’s reports for:

  • The high configurability of products characterized by feature-rich and out of the box functionality.
  • A strong client focus and the vendor's flexibility in customizing the product quickly to suit client requirements.
  • A cost-efficient, comprehensive and integrated product portfolio, built in-house rather than through acquisitions.
  • Strong delivery capabilities and a good customer track record.
  • A visible product roadmap and vision that address key CSP initiatives.

Comarch’s end to end portfolio of IT solutions for telecoms companies, developed over the past 20 years, consists of solutions built in-house, providing almost unlimited opportunities for customizing them to the needs of clients. Comarch’s positioning in Gartner’s reports confirms that the flexibility and configurability of products and strong customer orientation are among the company’s greatest strengths. What clients greatly appreciate is Comarch’s extensive experience, which enables full understanding of the business processes in CSP organizations and allows the company to support them at each stage of any transformation project. These features have for many years differentiated Comarch from the rest of the market, and they have helped us gain the trust of some of the leading communication service providers worldwide.

Says Małgorzata Siwiec Marketing Director of Telecommunications Business Unit at Comarch

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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