Orange Polska, the leading Polish telecommunication provider, has chosen Comarch as its OSS software vendor to support Orange’s OSS4FTTH project. Comarch will provide Orange Polska with its best-of-suite OSS solution, comprising modules which enable:
- an easy management of both network resources (Network Inventory Management) and services (Service Inventory)
- customer order decomposition (Service Order Management) and dynamic services fulfillment process (Service Fulfillment)
- seamless management of workforce in the field (Field Service Management)
- simplification of the management of reported errors (via the Trouble Ticketing System)
Comarch will be responsible for the migration of Orange’s physical, logical and service inventory data. It will also facilitate the integration of the solution with Orange’s BSS domain, network infrastructure and service delivery platforms via a managed API in line with the TM Forum’s Open API recommendation.
The project will streamline the technology tools that support Orange’s Fiber-to-the-Home (FTTH) project, transforming and automating its network management and service delivery processes.
The business case for the project assumes reduction of TCO (total cost of ownership) in the OSS domain. It will also enable improvement of business operations KPIs and will allow for increased flexibility in the deployment of new services, technologies and processes in the GPON (Gigabit Passive Optical Network) access network domain.
“Orange has always been on the forefront of innovation, and its FTTH offering is perfect proof of this. We are very excited to work with Orange to build their OSS environment, which will optimize the offering of innovative FTTH services and improve customer experience,” said Marcin Dąbrowski, VP Telecommunications, Comarch.
The first project phase is expected to be delivered in September 2017, with the whole project planned to be completed in May 2019.
About Orange Polska
Orange Polska is leading provider of telecommunication services in Poland. It has the largest technical infrastructure in country. The company offers its 20 mln clients the services in the field of the newest technologies including the convergent solutions based on modern land and mobile telephony services, mobile and land internet access and countless multimedia services. Orange Polska provides comprehensive solutions for business. It is well known for its research and development activities and activities aimed at fostering innovations. The company invest in high-speed FTTH internet as well as in mobile Internet 4G/LTE.
Comarch is a global supplier of software and services. It has more than 20 years’ experience designing, implementing and integrating IT solutions to some of the world’s largest brands including Telefónica, Vodafone, BP, Deutsche Telekom, Diageo and Unilever.
Comarch has a specialist telecoms unit providing software and services to some of the biggest telecoms brands in the world, including Telefónica, Deutsche Telekom, Vodafone, KPN and Orange.
It builds technology solutions to meet the key requirements of telecoms companies, namely to: increase revenue; increase business efficiency; simplify systems; cut costs; enhance the customer experience; and build new services and shorten their time to market.
Comarch’s OSS and BSS solutions have been consistently listed on Gartner’s Magic Quadrant from the first report. It has been recognized for its work in the telecoms industry by analysts including Gartner, Forrester, Informa and Frost & Sullivan.
Comarch Telecommunications Press Office:
Tel: +48 12 684 83 71