Comarch

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    Why Comarch

    A COMPREHENSIVE PORTFOLIO THAT LETS YOU FIND EXACTLY WHAT YOU NEED
    Comarch Commercial off-the-shelf (COTS) solutions for communication service providers help you unleash your networks’ potential for generating revenues and customer satisfaction.
    Our BSS and OSS portfolio architecture has always been systematically developed in-house in accordance with industry standards, which has proven to guarantee better, faster and more secure delivery (compared to super-sized companies developed through mergers and acquisitions). A strong and comprehensive portfolio is valued by both our customers and experts in the industry. You will come across numerous unique functionalities within our solutions that are hard to find in the offerings of many competitors. Usually, we are able to replace various separate tools already in place at your company with one efficient system, leading to lower costs and increased profits.
    We are proud to say that Comarch offers you business-driven solutions that have evolved over the past 16 years basing on the demands specified by our customers to best respond to the current market needs and become even more efficient tools for CSPs’ businesses.
    Your cooperation with us is facilitated through the fact that we are not dependent on partnerships to perform the actual implementation, integration and support services. Of course if necessary we are open to cooperation with integrators. Furthermore, we do not outsource R&D, instead we have our own R&D team. Both the delivery and the R&D area are under EU regulations.
    To make sure we accurately respond to your business requirements, we also offer a variety of deployment options (per-site licensed, SaaS, ASP, Managed Services) to support your particular needs and business model.

    CONFIGURABLE AND FLEXIBLE SOLUTIONS THAT SUIT YOUR NEEDS
    You can benefit from the flexibility of our solutions, which can be customized to suit your specific and demanding telco environment. They are rich in one-click parameters configurable on the customer’s side, which decreases the number of CRs you need to order and leads to lower OPEX and higher efficiency and security of your IT architecture.
    As a vendor and integrator we always take a broader look at the customer’s requirements, and then we try to put together a carefully designed solution, using our own products and services, as well as – in particular cases – selected products delivered by our business partners. We can also easily adapt to the existing solution architecture as our comprehensive portfolio lets us adjust to any specific component that is missing on the customer side. Additionally, our solutions can be easily integrated with a wide range of open interfaces.
    The broad scope of our product and service offering lets us cater for the needs of many various business models, including not only mobile and fixed operators, but also ISPs, cable TV networks, multi-play operators and MVNOs. You can be sure Comarch is more than just a software vendor. You can find a reliable partner in us also.

    PRAGMATIC APPROACH, REASONABLE PRICING
    You can be sure that our solutions are compliant with the key industry standards and recommendations, including eTOM, ITIL and other standards developed by industry associations including GSMA and the TM Forum. We follow the standards and then adopt a pragmatic approach that can incorporate the theory into actual customers’ requirements in order to optimize costs of delivery and ownership and simplify processes.
    We offer reasonable prices with no hidden project costs and various pricing options to suit your needs and abilities. A balance between competitive implementation and operation costs and first-rate technology has often been highlighted as our significant advantage over market competitors. To optimize your TCO we have also built a fully equipped data center with disaster recovery (DR) and virtualization option available for hosting your systems.
    And - what's even more important - we take full responsibility for the project, meaning we guarantee its success. If you demand a cost-effective solution, domain knowledge and real responsibility for the success of your investment, you can check our proficiency within those areas during the proof of concept, as well as our reliability based on strict business proposal and performance indicators.

    A POSITIVE ATTITUDE THAT TRANSLATES INTO YOUR SUCCESS
    At Comarch, we believe in the success of our solutions and our customers. We never block project development on the customers’ side, in fact it’s the very opposite – we make swift business decisions due to our company’s structure and the professional experience of senior-level management.
    We tend to think that almost everything is possible, as long as we can find a win-win cooperation model. Once you express your requirements, we channel all our energies into creating a solution that will be of optimal efficiency regarding a particular challenge. Our consulting and development team is always open to discuss problems and difficult issues with you in order to find the best possible solution. Comarch customers have always been amazed at how much time our engineers are willing to spend on-site to better understand a business model, processes and success factors. What is also important is that we deliver our projects on time and within the agreed budget, and have them under the strictest levels of control to secure ROI assumptions.

    BUSINESS DEVELOPMENT IS OUR STRATEGY - WE GROW WITH YOUR BUSINESS INNOVATIONS
    Over the past 16 years Comarch has proven to comprehend the needs of businesses of various sizes. We have delivered solutions to operators ranging from Tier 1 operators to ISPs and emerging operators with small subscriber bases.
    We have gathered experience in cooperating with the industry’s most significant players, such as Telefonica O2, T-Mobile and Vodafone (see all Our References). Over time we have acquired vast knowledge into large operators’ individual needs and challenges, leading to us delivering world class results today. A carrier’s requirements become our challenge to which we aim to find the best-suited solution.
    While we are targeting mainly Tier 1 and Tier 2 operators, we also understand the needs of market challengers, which we have proven with several innovative projects. A number of small companies or startups reached new business and revenue levels thanks to our understanding of their needs. Some of our emerging clients grew from having hundreds to over hundreds of thousands of subscribers once they started using Comarch systems – their trust and our engineers’ apprehension of the customers’ needs contributed to implementing new functionalities into our compact solutions.

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