Mobile Claims Adjustment
Comarch Mobile Claims Adjuster is a solution based on Comarch FSM for non-life insurance companies that have their own network of adjusters engaged in claims inspections in the field. The system allows managing mobile adjusters, i.e. assign claims to adjusters in accordance with their qualifications and availability, select optimal routes to destinations, and generate reports based on performance indicators. The solution also includes a mobile application for claims adjusters, which aims to facilitate and accelerate their work. The application available on smartphones or tablets shows the way to the appointed meeting place and displays all necessary information about the claim. It also allows to register all required information during the claim inspection, forwarding it immediately to the central claims system.