Field Service Management

What is Comarch Field Service Management?


Comarch Field Service Management is a complete solution for staffing, scheduling and managing field force. It offers a smooth and profitable service by linking connected devices to a cloud-based field service software. Thanks to gathered data, Comarch FSM knows instantly when there is an issue and automatically dispatches the right resources to improve first time fix rate.

Field Service Management Chosen Features

task management

Calendar and Task Management

dispatching

Automated Dispatching

resource management

Resource Management

gis

Reporting, GIS & Location

Example Uses of Field Service Management

 

∎   Energy - handle energy emergency operations

∎   Insurance - expedite claim process

∎   Communication - increase efficiency of workforce

∎   Healthcare - optimize the distribution of medical equipment

∎   Manufacturing - reduce machine downtown

Field service management (FSM) is a cloud-based system that combines with internet and hardware enable companies to manage resources as well as to schedule and dispatch their work.

"Comarch Field Service Management enabled ViaSat to automate order and resource management processes, which has enabled us to provide an excellent customer experience in fulfilling customer orders."

Brian Crouthers, Director of Field Operations, ViaSat Inc.

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