Comarch - Helping Cable Operators to Become Customer-centric and Maximize Profit with a New End-to-end Solution

13-05-2010

In response to the requirements of existing and new customers, Comarch has extended its offer to cable operators competing with other service providers. Although TV services remain the fundamental revenue stream, significant income growth originates from high-speed Internet and telephony services, highlighting why companies traditionally perceived as cable operators are transforming towards Multi-Service Operators (MSO).

Within this transformation process, cable operators must modify their offers and tailor them to the individual customer’s needs, in order to deliver a truly rewarding customer experience, thus retaining existing and winning new customers. Changes to the ways in which cable operators address their customers’ means improvements to their BSS/OSS systems are required. For this reason, Comarch reaches out to cable TV providers with its end-to-end solution for cable operators.

- We recognize the importance of supporting cable operators with tools that enable them to increase their competitiveness, ensure high quality services and help them to excel with regard to their customer orientation strategy, while offering multiplay services. This promise is reinforced by our experience gained on the telecommunications market and Comarch’s products and services, which are constantly being developed to help operators become truly customer-centric. – explains Krzysztof Kwiatkowski, BSS Product Manager, Telecommunications Business Unit, Comarch SA.

This dedicated Comarch solution for Cable Operators helps raise the revenue per subscriber and is flexible enough to support any future expansion of the operator. It is also focused on removing all limits to marketing creativity and ensuring error-free billing, complete control and security of financial operations, field force automation, robust support in day-to-day operations and more.

Comarch’s existing cable customers include Cable Onda, Panama, Cablevision De Saltillo, Mexico, Multimedia, Poland, Grupo TVCable, Ecuador and more.

More information is available at: CableTV.comarch.com.

About Comarch:
Comarch is a leading global supplier of key industry standard compliant software solutions and services for telecommunications service providers. The company offers core business and operational support systems, service delivery platforms and business-driven solutions that lead to higher efficiency and security of client IT architecture. One of the company’s fundamental distinguishing factors is its focus on the flexibility and configurability of our solutions, which are developed in-house and customized to suit the specific needs of our customers. With over 17 years of experience, Comarch is an expert with regard to the design, implementation, as well as integration of our solutions and services. We are proud to work with customers from four different continents, including some of the market’s largest players, such as T-Mobile International, Vodafone Germany, Telefónica O2 Germany, as well as MVNO operators such as Auchan Telecom, France. The satisfaction of Comarch’s customers has always been the strongest confirmation of the quality of its solutions in the areas of billing and inter-partner settlements, as well as management of telecommunications networks and services.
Comarch’s solutions for telecom operators are intended to Fixed, Cable and Broadband Operators, Mobile Operators, Wholesale Departments, MVNO/MVNE Operators, ISPs and VoIP Operators, Content Providers and IPTV Operators and Satellite Service Providers.
More information is available at: telecoms.comarch.com.

Comarch Telecommunications Press Office
Katarzyna Gajewska | Tel: +48 12 646 10 00 | Gsm: +48 691 464 119 | Fax: +48 12 646 12 00
E-mail: Katarzyna.Gajewska@Comarch.com

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