Comarch Concierge - Areas of Application

Comarch Concierge for Medical Personnel

Medical Personnel

  • Tracking a patient’s treatment
  • Quick response to worrying results of health surveys, allowing a patient to be sent test referrals or invitations to consultation
  • Online generation of test referrals
  • Gathering additional information to support the diagnosing process
  • Contact with the patient

Comarch Concierge for Administration Department and Appointments

Administration Department and Appointments

  • Reduced formalities
  • Shorter queues
  • Fewer appointments by phone
  • Minimized burden on staff
  • Online appointment scheduling to relevant specialists
  • Preparation and online transmission of recommendations for patients before hospitalization or specialist appointment

Comarch Concierge - Medical Center Marketing Department

Medical Center Marketing Department

  • Targeting a relevant patient group (with specific ailments, from a specific doctor, or from a given location)
  • Tailoring an offer and services to specific patients’ needs, thanks to customised messages on the Portal
  • Patient satisfaction surveys
  • Gathering additional information to support the diagnosing process
  • Contact with the patient

Comarch Concierge for Medical Center Management

Medical Center Management

  • Satisfied specialist staff
  • Satisfied patients
  • Reports allow services to be tailored
  • Implementation of the most up to date solutions, which reflect positively on the center’s prestige

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