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Comarch Loyalty Management

Comarch Loyalty Management is a comprehensive suite of business aplications for managing both, simple and advanced loyalty programmes. The system distinguishes itself with flexibility, ergonomic user interface and ease of operations. Scalable architecture guarantees adjusting the loyalty program to the company's growth.

Comarch Loyalty Management is more a business solution that an application. It has a modular architecture. Basic functionality - Business Administration Module - can be complemented with Business-to-Customer, Business-to-Business, Logistics or Contact Center. Choosing appropriate components you can build a solution customized to your company's needs.

Comarch Loyalty Management is an easy-to-use tool for a range of employees: marketing manager, salesperson, logistic partner or loyalty program partner. Because an exchange of confidential information is unavoidable, the system is designed with emphasis to security and data protection.

Business and operational benefits

  • increase in market penetration,
  • increase in retention rate and a reduction of churn,
  • strengthening of your competitive advantage by expanding your base of loyal customers,
  • looking after your customers' satisfaction and learn about their behavior through positive communication processes,
  • leverage to precisely target advertisements,
  • increase in the amount of transactions per customer,
  • creation of an image reflecting a customer-oriented enterprise.