Comarch Internet Insurance

If something is not on the Internet, it does not exist
- Author unknown

Problem

The internet has ceased to be merely a carrier of information and a means of communication. Thanks to the internet,both companies and customers have gained access to a wide variety of services and products available at any place and at any time. The success of internet banking and an increase in customer awareness has become the basis for the use of the internet as a channel for insurance services.

Challenge

Universal access to networks and advanced technologies in the field of security provide new opportunities and challenges for the insurance sector. The information portal is an introduction to the presence on the internet - a high position in popular search engines is like a virtual business card. The next stage of internet business is the provision of the internet insurance bill. The use of different sales and distribution channels, including self-insurance, provides a more effective customer service and increases its level of satisfaction.

Solution

Comarch Internet Insurance provides the functionality of the online insurance bill. This solution enables the insured to perform basic insurance operations and presents a wide range of information on insurance offers. A new quality of insurance services is presented by the ability to conduct various insurance operations on your own. Among them is offer preparation, insurance simulation, submitting insurance and damage applications as well as, claims. Moreover; you are able to manage your investments in terms of fund policies.

Comarch Internet Insurance offers wide functionality:

• the insurance company’s information portal - provides current information regarding the products, terms and conditions, promotions
• offers and sales – allows for insurance simulation to check premiums, etc., application submission and insurance purchase
• making payments - to perform an immediate payment by use of credit card and e-payments
• policy print and confirmations sent by mobile phone -  improves the collection of information on the insurance
• operations on policies - provides access to the data on contracted insurance, servicing fund policies, as well as the possibility of modifying basic data, notification of changes in the protection and the list of beneficiaries
• notification of injury or claim - damages can be notified via the internet
• knowledge portal - the latest and important information can be passed on to clients and partners

Business and Operational Benefits

• Proven product
  Comarch has created a wide range of solutions designed for insurers and built with their participation. They have been tested in production environments on a large number of users. The most important Comarch systems for insurance companies are: Comarch Nonlife Insurance, Comarch Life Insurance, Comarch Debt Collection, Comarch Insurance Net and CRM solutions. These are the platforms on which systems for direct insurance companies are built.
• Knowledge, experience and the insurance business
  Comarch’s experience in the insurance market goes back to the late nineties. Throughout the years Comarch significantly broadened the profile of professionals programming the products for financial institutions. Among them are not just engineers any more, but also insurance consultants, who keep tracking the specificity of insurers in terms of current and future challenges.
• Advanced Technology
  The internet sales and service platform offered by Comarch are built based on the latest available technologies. The proposed solution meets the evolving needs of the insurance companies. The technologies used are based on the framework, web, SOA architecture, and implementation of advanced logic scoring systems.
• Experience in implementing systems
  Comarch Internet solutions have been implemented in a number of financial institutions, both banks and insurance societies.