Portfolios and clients administration

Problem

An important part of the asset management process is the administration of managed portfolio parameters and recording the data necessary for customer service. The lack of adequate tools that can automate processes of data handling or contacts with customers, as well as the definition of portfolios and benchmarks according to one’s own needs, undermines efficiency and reduces the possibility of using a variety of management strategies, thereby decreasing the competitiveness of the institution.

Challenge

Institutions that manage assets need to have easy access to information about their customers and data necessary to manage portfolios and funds. Administration of this data in any location, in an intuitive way, without limiting the needs of the institution, is a desired feature of a good IT system.

Solution

The solutions of the Comarch Asset Management platform, in terms of customer and portfolio handling, enable the institutions administering the most important parameters of the customers' data - their accounts, the agreements signed with them and their dispositions, using different channels of access. On the other hand the application allows to construct portfolios, benchmarks or management strategies in accordance with established guidelines, through a broad set of customizable features providing high possibilities of matching definition to one’s own needs and regulations.

Key features

• Entities - enable to record the most important entities data, including personal data and types of clients used in different application areas
• Portfolios / Accounts - fundamental application functionality, in which the most important parameters of portfolios and funds, bank accounts and securities accounts are recorded, used by almost all systems participating in the asset management process
• Strategies / Benchmarks - allows to create index portfolios benchmarks and management strategies according to investment committee guidelines, so that it is possible to manage portfolios based on a set of considered rules in comparison to established benchmarks like competitors portfolios and to offer customers predefined management profiles in accordance with their financial resources and risk appetite
• Agreements - provide a record of basic information about the agreements concluded between the asset management company and individual clients
• Documents - part of the application allowing to record the documents required at different stages of the process of managing and linking them with the data in the system, whose registration and the modification must be supported by adequate confirmation
• Events diary - allows for the registration of client contacts and orders and defines which group of the application's users should be informed about the actions resulting from these orders