Comarch Mobile Claims Adjuster allows Warta to schedule inspections in the field taking into account the actual availability of the adjusters, travel time and the meeting hours with customers. Moreover, the system allows the insurance company to monitor the inspection realization and deadlines as well as responding to unforeseen circumstances e.g., delayed inspections. The scheduling mechanism, which uses advanced calculation methods, assigns visits to make travel times as short as possible. Moreover, mobile access to the application improves the inspection efficiency as well. Advanced reporting options allow instant analysis and the ongoing process optimization. The solution ensures automation and optimization of the claim process which contributes to a significant increase in productivity.