The CitiFinancial project confirmed that Comarch Credit Process Management is able to fulfill the highest expectations. Comarch CPM provides exceptional support for the online sale of financial products. The system’s mature functionality allows for the implementation of a comprehensive set of services that can be tailored to meet specific customer needs. A user-friendly interface and rich functionality not only decrease customer service times, they also eliminate many potential mistakes in documentation delivered to customers. This means that and independent financial agents are more likely to offer CitiFinancial products. Sales training is another important element of the implemented functionality. Training, which is continuously available through the application, makes it possible to quickly react to changes.