Comarch Corporate Banking for TMB Bank

Comarch Corporate Banking solution for TMB Bank

DOSSIER

Company TMB Bank

Industry Banking

Project objective Introducing a new internet banking system for business clients, covering the areas of cash management and trade finance

Implemented solution Comarch Corporate Banking

Solution supplier Comarch

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TMB needed a solution that would allow them to gain competitive advantage on the market. With a solid set of products as a base, augmenting the bank’s internet offering was the logical next step towards achieving that goal’.

 

Piotr Cholewa, Sales Manager, Comarch

Aim of the project

Originally, the main objective of the project was to augment the existing set of products and services offered by the bank via internet channel by introducing a new internet banking system for business clients, covering the areas of cash management, trade finance and lending.
The platform to be delivered had to be secure, and all of the services and products had to be accessible seamlessly using single sign-on mechanism. Furthermore, the solution had to provide excellent user experience for the clients.
During the life of the project, the original objective was extended - instead of just delivering missing functionalities, it was decided that Comarch Corporate Banking should completly replace existing front-end solutions for business clients.

 

 

 

Multiple products under one umbrella

Many banks operating in Thailand use very fragmented internet banking platforms. This means that a customer who wants to access cash management services, and then move to loans or trade finance, often needs to log in to two separate applications. Comarch Corporate Banking encompasses multiple products and services under a single platform, in which the client has easy and uniform access to all business functionalities, regardless of the backend system that provides the data. This makes it much easier to perform day-to-day activities that often require the use of multiple products and services that the bank offers.

When talking about internet banking, ease of use is always one of the top requirements. If the application is not user friendly, it can’t be a success. We knew that we had a great product in terms of usability, but we had to make sure that it was perfectly adapted to the Thai market.

 

Agnieszka Piróg, Product Manager, Comarch

 

Rapid deployment, steady growth

Thanks to modular architecture of Comarch Corporate Banking, essential products and services were made available to TMB Bank clients in just under 10 months. These included Cash Management, Trade Finance and Lending modules.
Ever since the initial deployment, the platform has seen steady growth. The subsequent releases included further enhancements to existing modules as well as introduction of new ones, such as EDC (Merchant reports) and FX (Foreign Exchange). Due to extensible nature of Comarch Corporate Banking, new functionalities can be added at any stage of the project.

 

Before TMB Bank, we had examples of comprehensive yet quick deployments in Poland, e.g. in Pekao Bank (UniCredit Group). Implementation at TMB Bank proved that we can deliver the same results no matter where the client is located.

 

Marcin Parka, Project Manager, Comarch

Benefits

Thanks to Comarch Corporate Banking, TMB Bank can offer its customers wide range of products and services which are tailored to their needs. The implemented platform reduces costs associated with traditional branch banking, and gives business clients the ability to monitor their financial situation 24/7, in real time. At the same time we can observe significant reduction of fraud risk, thanks to built-in advanced security mechanisms and approval workflows. Most importantly though, implementation of Comarch Corporate Banking strengthened TMB Bank’s reputation as one of the most innovative banks in Thailand.

To stay competitive, you need to move forward. Over the years, TMB Bank commissioned multiple changes and extensions to the system, all of which were aimed at delivering more value to their customers.

 Marcin Parka, Project Manager, Comarch

 

 

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