Better understand your customers’ preferences
Data mining is a tool that helps you discover correlations and dependencies in your data. In Comarch ALTUM it helps you discover patterns in your customers’ behavior. By showing dependences between the popularity of products and the area customers live in or what products are mostly bought with other products and even allowing you to filter by the strengths of these dependencies, this tool gives you a clear understanding about one of the most complex components of business – your customers’ preferences.

The tool provides invaluable support both for planning large marketing campaigns (i.e. advertisements using regional media), as well as in everyday promotional activities, with the simple aim of attracting customers into the store. You can also use the tool to arrange item displays in your shops, position products in web stores and plan product recommendations in order to introduce new products based on items the customer is interested in. All these activities contribute to increased sales revenue in your stores.
Plan long-term sales strategy
The data mining engine in Comarch ALTUM helps you predict future sales levels through various in-depth data analyses. As a result, you have a powerful tool at hand that helps you tailor your resources by preparing your sales force, optimizing stock levels and effectively planning sales orders. This allows you to both increase revenues in the future and optimize costs (i.e. storage costs), as well as reduce the effects of missed business decisions. Moreover, a forecast of sales volume and sales profit is one of the main factors that enable the planning of a long-term business strategy.
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