Retail & FMCG

The awareness of the value of information and the possibility of its fast exchange on the market is one of the key points for company success. The importance of the optimization of data exchange processes inside the enterprise and in business contacts is well understood by COMARCH, which provides the COMARCH EDI solution.

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For many years Comarch has supported, through its IT solutions, the most meaningful aspects of an enterprise’s operation, including those related to customer service, sales processes and logistics. An important field, which sales directors, department directors, or sales representative supervisors are keenly interested in, is sales management.

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ECOD Business Portal is a communication and reporting solution, which improves the communication process and cooperation between a producer and distributors. It offers several unique functionalities which are used for reporting or transferring knowledge about scheduled marketing actions, monitoring the realization of goals, the state of accounts and other sales activities.

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The Comarch Loyalty Management system supports defining and managing loyalty programs. Its implementation leads to increased retention of current clients as well as winning new ones. It can also influence their shopping habits, increase sales and extend knowledge of sales. The system enables rewarding all activities defined in promotions with loyalty points and guarantees the effective use of different communication channels to maintain a client’s emotional loyalty.

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iReward24 Loyalty Platform is a flexible and intuitive tool, which supports marketers in loyalty program management. A broad range of functionalities as well as modern technology make it possible to put into effect the most creative marketing ideas.

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Comarch ALTUM is an innovative, fourth generation ERP solution for small and medium enterprise and service companies. Yet Comarch ALTUM is more than just ERP – it is a platform that allows you to ideally map business to ERP software using numerous adaptation possibilities delivered by a highly flexible technology. In addition, built in business process management helps you optimize business processes throughout your company and the fully integrated Business Intelligence solutions help you increase the quality of the decisions made daily in your company.

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Comarch Retail is a retail chain management solution (RMS), offering back office functionality as well as a dedicated POS interface, which can be centrally managed. The solution perfectly meets the requirements of retailers and retail chains with a multi-branch structure. As Comarch Retail is fully integrated with the Comarch ALTUM ERP solution you have both – retail chain management and ERP functionality in one perfect solution.

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The application supporting your business rests on a number of elements of central importance for continuity. One of these, supporting well designed and implemented software, is the IT infrastructure. This should be dependable and provide uninterrupted and high-output performance. Providing IT infrastructure services requires appropriately qualified specialists, a lot of experience, cooperation with the distributors and producers (technology partners) and the right service level agreements (SLA).

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Documents are linked to almost every business process in an Enterprise. Therefore efficient document processing may significantly increase the quality and effectiveness of those processes, making a company more competitive and easier to manage. Traditional Document Management System solutions are not enough to fulfill customers’ expectations. Thus Comarch has created a portfolio of solutions, which are a complex and flexible answer to the different business demands of clients in the area of document flow , archiving, management and other processes connected with small, medium and large enterprises.

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